Contracts: Once a student is enrolled and a contract is signed by the family for a school year, families are financially responsible to fulfill that contract. Contracts include up to one week of unforeseen closures (snow days, for example).
Change in Schedule Policy: If you desire a change in schedule, we require families to first contact our Campus Administrator. Our Campus Administrator will consult the Campus Director and team to see if the change would be feasible. The earliest that this change can be implemented would be the family’s next invoice date.
NIDO Departure Policy: If you decide to withdraw from the NIDO programs, we ask for a minimum 2-week notice in writing and the agreement will be terminated. The invoice remittance date varies per family. We ask parents to be aware of this as we practice a pay-forward system allowing us to deactivate future invoices. We do not practice reimbursements with departures so we ask families, if possible, to inform us a month ahead of time so we can prorate your account accordingly. For our school year contracts, families are financially responsible to fulfill that contract.